The iPass Professional Services group delivers valued-added consulting and technical expertise. We're committed to assisting your business—understanding where your business is today, and helping you implement iPass services to take it where it needs to be tomorrow. Our professional service offerings include:
Consulting Services
iPass Consulting Services offers the expertise to review your particular business strategies and vision as they relate to remote and mobile access, and optimize iPass' mobility management solutions accordingly. The objective in every case is to increase the reliability and ease of use of remote access solutions while reducing your costs. iPass consultants can:
Perform strategic and financial analysis of your mobility goals
Evaluate the business and technical issues that must be addressed in order for you to benefit from various connectivity and management solutions
Provide guidance as to connectivity and security strategies
Provide recommendations on solution options within the context of your specific mobility management needs
Integration Services
iPass Integration Services provides custom configuration, integration and deployment services. Specifically, this group's services include:
Mobile Office configuration and deployment, conversion and project management services
Custom integration and management of third-party networks through iPassConnect™
End-user credentials management for multiple customer-defined access networks
Mobile Device Management Service custom service design and implementation
On-Campus Wireless LAN Roaming solution consulting and integration
Custom reports based on client and network metrics
Custom Software Solutions
As part of our integration services, iPass also offers custom software solutions to meet customers' specific needs. These include software changes to areas such as:
iPass Mobile Office custom feature development
Third-party software integrations to the client
Mobile Device Management APIs
Mobile broadband device integration support
Managed Network Services
iPass provides a broad range of professional services for deploying, monitoring, managing and supporting its Managed Network Services, including:
Branch and Retail Office network design consultation and implementation
PCI compliancy audit and solution design
Disaster recovery testing
Plug-and-play solutions for Virtual Office deployments
Training Services
iPass has developed a comprehensive training program that covers a range of topics—from initial deployment to ongoing management and support for our various services:
Technical overviews of the iPass service model and iPassConnect mobility manager help your support team quickly resolve issues to ensure end-user satisfaction
Web-based tutorials are available around the clock to instruct and test users at their own pace on a variety of subjects, including sales, product, competition and industry overviews
Instructor-led online training lets users share applications and presentations, observe live demos, tour the Web site, and participate in whiteboard discussions
Regional iPass training prepares customers and partners to better sell and support iPass services
Onsite training sessions let you tailor training requirements to meet your specific needs
Marketing Services
iPass Marketing Services assist partner and customers with the deployment, adoption and awareness of iPass and its services through a series of tools and materials specifically targeted at to help educate and inform the end user.
